Mplus Group, a European leader in BPTO (Business Process and Technology Outsourcing), is excited to announce the launch of “Future Talks,” a series of conversations with influential global and industry leaders. Through this series, we aim to delve into an array of urgent business and societal matters, including artificial intelligence (AI), environmental, social, and corporate governance (ESG), evolving workplaces, and more.

Hosted by Mplus’s Chairman, Luka Orešković, the “Future Talks” series proudly presents its inaugural guests: Esko Aho, former Finnish Prime Minister and ex-Nokia Executive Board Member, along with Carin-Isabel Knoop, Executive Director at Harvard Business School.

Inaugural Future Talks interviews

Esko Aho kicks off the series by sharing insights on navigating transformative technological and societal shifts. Drawing from his experience leading Finland and Nokia through pivotal transformations, he highlights the acceleration of change during crisis moments.

“In crisis moments, transformation happens faster. There is a very simple reason for that — you have an urgent need to do something and there are fewer aggressive forces against change.” — Esko Aho, former Finnish Prime Minister

Carin-Isabel Knoop, our second guest, delves into workplace mental health, a subject she’s been passionate about even prior to the COVID-19 pandemic. As the author of “Compassionate Management,” Knoop explores successful organizations’ traits in managing and engaging employees, particularly emotional well-being.

“We know from our daily lives that we are not robots… We manage people who have their ups and downs, and yet we’re ignoring that human side in business.” — Carin-Isabel Knoop, Executive Director at Harvard Business School

A continued focus on innovative thinking

As a pioneering BPTO provider, we are launching “Future Talks” as a manifestation of Mplus Group’s commitment to continuous learning, innovative thinking, and adaptation to change. Reflecting the Group’s vast footprint and diverse client portfolio, this series embodies our mission to share innovative ideas that resonate with our clients. Among our recent investments is Buzzeasy, an AI-powered communication platform reshaping chat into a versatile contact center, enhancing user experiences across the Group’s operations.