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Introducing Experience Intelligence

Customer Experience solved efficiency, but completely lost the game in profitability

Real-Time AI Translation for Contact Centers: Use Cases, Benefits & Enterprise Applications

AI Contact Center Automation Explained: From Call Summaries to Agent Assist

Customer Experience Management Explained: Building a Unified CX Strategy

AI Customer Experience: How Enterprises Are Building AI-First CX Strategies

AI Voicebots Explained: How Enterprises Automate Customer Conversations

Mplus AI Recruitment Suite Wins Best HR Practice at HR Days 2026

Mplus Appoints Petra Vučinić CFO as Group Accelerates Growth and AI Transformation

Graia Recognised as a Leading Challenger in Juniper Research's AI Agents for Customer Experience Leaderboard

Mplus Announces Acquisition of CX Group PLP, its First M&A Transaction in Africa

Mplus Joins AHK Kroatien, the German-Croatian Chamber of Commerce and Industry

Mplus Successfully Completes Acquisition of Valoris, Leading CX Provider in Romania

Mplus Recognized in Everest Group’s PEAK Matrix® 2025 Assessment

Mplus Wins Four HR Awards at Weekend Media Festival in Rovinj

From Boardroom to Workplace: HR Driving the ESG Agenda

Mplus Named Finalist at The 2025 A.I. Awards

Mplus Wins Gold at the 2025 Brandon Hall Group™ HCM Excellence Awards®

Mplus Culture Week 2025: A Celebration of Shared Values and Real Connections

Mplus Named Finalist at the 2025 Artificial Intelligence Excellence Awards

Mplus Wins Gold and Silver at 2025 US Customer Experience Awards

Mplus is acquiring Conecart and Valoris, leading CX providers in the Czech Republic and Romania

Mplus’s Bruna Kostelac Košir Talks AI, Talent Strategy, and Future of Work at 2025 Adria Risk Forum in Zagreb

Mplus Wins Six Stevie® Awards Across Customer Service, Training, Technology, and Leadership

Mplus Strengthens Partnership with Brave Phone and Child Helpline International

Mplus Launches Front Line Leaders Program 2.0 to Empower Next Generation of Leaders

Mplus Elevates Leadership Through Cultural Intelligence Workshop

Mplus Showcases Award-Winning AI Technology at Europe’s Largest Microsoft Ecosystem Summit

Mplus receives Top Workplace 2024 Luppa Award

Mplus's Cemile Banu Hızlı Named Türkiye's Most Admired CEO for the Fourth Consecutive Year at the Golden Leader Awards

The Impact of the "Little Hearts, Big Smiles" ESG Initiative: 78 Mplus Volunteers from 8 Countries United for 17 Institutions

BOSQAR INVEST Receives EPL Award 2024 for Excellence in Corporate Communications

Tomislav Glavaš Awarded 2024 Manager of the Year Prize by MBA Croatia

Mplus Supports Zagreb Ballet Benefit Concert for Young Dancers

Mplus Champions Community Support with Brave Phone's New Center Launch

Interview Highlights: Mplus's Tomislav Glavaš Talks Leadership, Technology, and Future-proofing Business

Mplus and Manpower Croatia Present New HR Research Findings at HR.Weekend Panel in Rovinj

"Flexibility Is No Longer Just a Benefit, It's an Expectation": Insights from Bruna Kostelac Košir, Chief People Officer at Mplus

How Mplus is Establishing Itself as a Leader in Financial Sector Outsourcing

Mplus Continues to Support Local Community through Computer Donation

Empowering Families: Mplus Launches Parent-Focused Educational Series

Future Talks: InPost CEO Rafał Brzoska Shares Insights on Future of E-Commerce, AI, and Entrepreneurship

Mplus Renews Commitment to Supporting Young Digital Innovators in Croatia

EBRD Investment Powers Mplus' BPO Expansion in Uzbekistan

EBRD €60 Million Investment in M Plus Croatia Finalized

Elevating CX: Mplus at the Automation Summit Conference

Mplus and Hrabri Telefon to Collaborate on Employee Education Initiative

Mplus Partners with Hrabri Telefon NGO for Child Support

Mplus Endorses Edward Bernays University's Career Day Initiative

Mplus on N1: Collaboration with Croatian National Theater

Mplus's Tech-Forward Approach at Zimmer Frei Forum 2024

Mplus is Leading Jury at Manager of the Year Awards

Mplus Sponsors Croatian National Theater's Digital Shift

Mplus Group Welcomes New Leadership in 2024

Mplus Turkiye Receives Big Thinking Award at 6th CX Awards Turkey

Remote Work Study: Mplus and Leading Researchers Confirm Work-Life Balance Surge in WFH

Mplus Wins Bronze in "Best Customer Experience Redesign" Category at ECCCSA

European Bank for Reconstruction and Development Invests EUR 60 Million in Mplus

First European Conclave 2023: Insights from Stjepan Orešković, Mplus Majority Owner, on Shaping Europe's Future

Synergy Across Business Verticals: Mplus Group's Expanding Footprint in Slovenia and Europe

Mplus Turkiye Receives Leadership and Management Development Program Award From TEGEP

Invitel Rebrands as Mplus Germany

Mplus Germany Set to Thrive With New Management Team

Insights for Tomorrow's Business Landscape: Mplus Group Presents "Future Talks" with Global Thought Leaders

Mplus Academy: Mentoring at the Speed of Trust

Mplus's Strong Revenue Growth of 52%

Mplus Revolutionizes Contact Center Industry with AI

Stjepan Orešković Triumphs: Nikola Tesla Award Winner

Mplus Unveils Exciting New Organizational Restructure

Mplus Academy: Front Line Leaders Development Program

Mplus Elevate Leadership Development Program

A Journey Into the Changing Customer Experience: CCW 2023
